Services

CONSULTING SERVICES


Network Consulting and Implementation
 
RTT addresses all critical aspects of network management -- everything from optimizing performance and implementing workflow solutions to designing, deploying and operating full-scale network operations and service centers. 

We provide the expertise and business-focused methodology you need to identify your operational risk and engineer the appropriate management and delivery processes, as well as measure and compare results to your business plans. 

Our consultants have delivered operation and business service management services in a wide range of environments and technologies for both enterprises and service providers. Nobody understands better the critical link between business strategy, operational processes, network design and tool deployment. 
 

Security Consulting
 
Our managed networking services include management, support, 24x7x365 availability, monitoring and troubleshooting to help minimize any downtime. RTT can provide services for single firewall applications or multiple redundant and/or distributed environments and networks.   Our specialists provide solutions for high availability load balancing, clustering, firewall and vpn solutions built on Linux infrastructure as well as provide consulting and support services for networking and security vendors such as Watchguard and Cisco Systems
 

Unified Communication
 
RTT provides Cisco  Unified Communication solutions which combine all business communications into a single, unified solution for powerful new ways to collaborate across offices and work spaces. Unified Communications improve productivity by helping to connect companies and their customers with the information and expertise they need in real time, as well as integrate with other applications and software.

MANAGED SERVICES
 
Remote Support
 
Our mission is to provide outstanding IT services at a competitive price. Our team of certified engineers will properly configure your Remote Monitoring and Management (RMM) software and then remediate all alerts/alarms detected by RMM platform.
 
We provide unlimited remote system administration, event log monitoring and support, performance troubleshooting to predict potential problem before they happen and receive immediate alerts of a failure that can impact your business.


Managed Help Desk
 
RTT integrates your help desk requests and assets to help you manage your IT effectively by implementing the ITIL best practices and standards.  It provides outsourced help desk support for any off-the-shelf application, hardware platform or operation system

 
Database Management
 
RTT can help you evaluate what you are currently working with, what you should expect from your data management system, and what options are available to you. Use our experience and knowledge of the available software packages to help you select, implement, and use the data management system that is most appropriate for your organization's needs. We focus primarily on IBM DB2 and Microsoft SQL Server databases running on Windows, Linux, and AIX platforms.

 
Computer Support
 
We design, install and support systems and networks based on the ethos of  "low maintenance setups."  They are fault tolerant and require minimal management and maintenance reducing total cost of ownership drastically.
We cater from small to enterprise-size organizations as well as home office businesses - each   level of client receiving our thorough attention to detail and our unique brand of service.